Refund Policy

Refund & Replacement Policy

Please note the following before placing your order:

✧ Refunds or replacements are only offered if you receive an incorrect item.

✧ A clear unboxing video is required as proof. Please record the package from the moment it is opened.

✧ If your order arrives damaged or is lost in transit, a replacement may be provided, but the shipping cost will need to be covered by the customer.

✧ We do not offer refunds for packages lost in transit.

✧ Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Thank you for understanding! ♡